Evolving Consumer-Friendly Healthcare Systems in India – improving policies and practices

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National Policy Forum

CUTS International organised a National Policy Forum on Evolving Consumer-friendly Healthcare Systems in India – Improving policies and practices, which was held on 24th May 2011 in New Delhi.

The seminar identified and highlighted possible ways of addressing challenges faced by consumers of healthcare services in India – through appropriate regulatory intervention and consumer actions. Healthcare services still remain inaccessible for a majority of the Indian population due to its high cost. For those, who can afford it, often the quality remains questionable, especially in the absence of stringent regulations and their effective implementation. Certain new policy directions have emerged in recent times, which provide solace to observers and critiques – but there is a need to construct a road-map for their effective implementation.

CUTS has undertaken field-work in the two states of Assam and Chhattisgarh (under a project entitled, Collusive Practices in Healthcare in India: Need for Effective Regulation, www.cuts-ccier.org/COHED) with support from Oxfam India to document consumer concerns emanating from collusive and deceptive practices among healthcare providers. The findings of the fieldwork was also shared in this meeting, so that appropriate remedial actions can be identified and advocated.

Date : May 24, 2011Venue : Conference Room, III, Annexe, India International Centre,
40, Max Mueller Marg, New Delhi 110 003

For further information, please contact:-

Mr. Vikash Batham, vb@cuts.org, Cell: +91 94607 07005
Mr. Ashutosh Soni, c-cier@cuts.org, Cell: +91 99501 77012