Project Launch Meeting “Consumer Broadband Labels: For Greater Transparency & Informed Consumers”

Project Launch Meeting “Consumer Broadband Labels: For Greater Transparency & Informed Consumers”

April 07, 2017, New Delhi

CUTS International, in association with IIT Delhi, organised a Launch Meeting for the project “Consumer Broadband Labels: For Greater Transparency & Informed Consumers” on 07th April 2017 at India International Center, New Delhi.

The project is based on the objective of design a nutrition label for broadband services in India. Such a label will enable complete information disclosure by the Broadband providers on Quality of Service (QoS), in a standard format to consumers, which may result in safeguarding consumers from misleading advertisements, unfair contractual terms, practice of non-disclosures and most importantly, help them choose between services.

Shri R S Sharma, Chairman, Telecom Regulatory Authority of India; Shri Hem Kumar Pande, Former Secretary, Department of Consumer Affairs and Shri P V Rama Sastry, Joint Secretary, Department of Consumer Affairs, were the opening speakers of the Launch Meeting.

Glimpses