Project Launch Meeting “Consumer Broadband Labels: For Greater Transparency & Informed Consumers”
April 07, 2017, New Delhi
CUTS International, in association with IIT Delhi, organised a Launch Meeting for the project “Consumer Broadband Labels: For Greater Transparency & Informed Consumers” on 07th April 2017 at India International Center, New Delhi.
The project is based on the objective of design a nutrition label for broadband services in India. Such a label will enable complete information disclosure by the Broadband providers on Quality of Service (QoS), in a standard format to consumers, which may result in safeguarding consumers from misleading advertisements, unfair contractual terms, practice of non-disclosures and most importantly, help them choose between services.
Shri R S Sharma, Chairman, Telecom Regulatory Authority of India; Shri Hem Kumar Pande, Former Secretary, Department of Consumer Affairs and Shri P V Rama Sastry, Joint Secretary, Department of Consumer Affairs, were the opening speakers of the Launch Meeting.
- What why and how consumer Broadband Labels
- Consumer Broadband Labels For Greater Transparency & Informed Consumers by CUTS
- Design Parameters for Internet Nutrition Labels in India by IIT Delhi
- List of Participants
- “Need for Broadband Labelling in India, quite timely to adopt in India to empower consumer choice”, R S Sharma, Chairman, TRAI
- Project Launch Meeting Report
- Broadband labelling crucial to empower consumer experience: TRAI
- Wireless connectivity in India has experienced 90 percent growth: TRAI Chairman
- Need for broadband labeling to empower consumer choice: TRAI
- Need ‘broadband labelling’ to safeguard consumer interest: TRAI
- Telecom operators must ensure minimum speed commitment; Consumer forums should be friendlier: TRAI
New Delhi, April 07, 2017