India’s urban mobility landscape is undergoing a rapid transformation, driven by rapid urbanisation, rising congestion, and persistent first- and last-mile connectivity gaps. In this context, bike taxis have emerged as an important, technology-enabled mobility solution, particularly in dense urban and peri-urban areas. Their affordability, flexibility, and ability to navigate congested roads make them well-suited to short-distance travel, complementing public transport systems and improving accessibility for price-sensitive users. The commercial use of two-wheelers for passenger and goods transport has long been recognised in India, even prior to the emergence of digital platforms. However, the rise of platform-based aggregation and gig work has significantly scaled these operations, improving efficiency, expanding market access, and creating flexible livelihood opportunities for a growing workforce. For many, bike taxis now represent a critical source of income, either as a primary or supplementary occupation.
From a legal standpoint, motorcycles are recognised as contract carriages under the Motor Vehicles Act, 1988 (MVA), and further operational clarity has been provided through the 2025 MVA Guidelines issued by the Ministry of Road Transport and Highways. However, complexity lies in divergence between transport (commercial) and non-transport (private) vehicle classifications. While 2025 MVA Guidelines permit motorcycles to operate as transport vehicles subject to state-level approval, inconsistent interpretations and regulatory approaches across States have led to fragmented implementation. This complexity is further compounded by resistance from incumbent transport operators, such as auto-rickshaws and motor cab services, who often express concerns over potential loss or redistribution of earnings. The combined effect is legal ambiguity, compliance challenges for platforms, and income uncertainty for riders, alongside uneven safety and enforcement standards. Given the growing importance of bike taxis in both mobility and employment, there is a clear need for coherent and harmonised regulatory frameworks that address classification gaps, balance stakeholder interests, and enable responsible sectoral growth.
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About the Project
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This project provides a comprehensive assessment of the evolving bike taxi ecosystem in India, situating it within the broader context of urban mobility, platform economies, and regulatory governance. It examines the statutory and policy framework governing bike taxis, including the MVA and the 2025 MVA guidelines, while analysing how these are interpreted and operationalised at the state level. The study undertakes a comparative review of six selected states- Delhi, Kerala, Maharashtra, Rajasthan, Tamil Nadu, and West Bengal, chosen to reflect regional diversity as well as varying regulatory approaches, ranging from enabling frameworks and conditional permissions to restrictions and prohibitions.
Building on this comparative analysis, the report identifies key policy gaps arising from regulatory fragmentation, including issues related to legal classification, compliance burdens, safety standards, and platform accountability. It assesses the implications of these inconsistencies for key stakeholders, platforms, drivers (gig workers), and consumers, while also capturing the economic and social significance of bike taxis in enhancing mobility and generating livelihoods. Drawing on secondary evidence, stakeholder consultations, and global best practices, the report further evaluates emerging risks and concerns, including resistance from incumbent operators and enforcement challenges.
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Contact Us
Consumer Unity & Trust Society (CUTS)
D–217, Bhaskar Marg, Bani Park, Jaipur 302016, Rajasthan, India
Ph: +91 141 2282821, Fax: +91 141 2282485
