The Times of India, January 20, 2022
Research firm CUTS International on Thursday asked the commerce and industry ministry to include consumer organisations while holding stakeholders’ consultation on the proposed e-commerce policy.
It said that engaging with consumer groups would help understand the capacity building and needs of e-consumers. ”Consumers are central to the e-commerce ecosystem and hence their viewpoint in policy making ought to be taken on board. Any consultation without their representations cannot be termed as stakeholder consultation,” Pradeep S Mehta, Secretary General of CUTS International, said in a statement.
The Department for Promotion of Industry and Internal Trade (DPIIT), under the ministry, is formulating the policy.