• A change in the attitude of consumers’ and consumer groups in regard to broadband services and the importance of QoS labels for broadband services.
  • Well informed, educated and responsible stakeholders within the country. The consumer groups, consumers, policy makers and internet service providers would have a better knowledge about broader issues like – i) the future of QoS labels for broadband services, ii) sub-standard broadband services and the risk they pose to economic growth of the country iii) responsibility of service providers and consumers iv) case studies/real life examples to highlight the actual plight for providing sub-standard services v) information on nutrition label and compliance issues, cost and benefits of its compliance etc.
  • Better understanding and clear analysis of existing QoS labels for broadband services operating in global market.
  • Suggestions for the enactment/amendment of rules and regulations for even better provisions to introduce quality standard labels for broadband services in Indian market.
  • Atleast a few private sectors would take the initiative/express interest to implement quality standard labels for their broadband services, due to greater awareness generation.
  • Adequate information and awareness about the consumer rights and obligations while availing broadband services.